Privacy Policy – ideliver

Last updated: 08-05-2025

This Privacy Policy describes how iDeliver Retail Solutions collects, uses, and discloses your personal data when you use our services. It also explains your privacy rights and how laws such as POPIA, GDPR, and other applicable regulations protect you.

By using our services, you agree to this Privacy Policy.

1. Definitions

Account: Your user account.
Company: iDeliver Retail Solutions, Galaxy Avenue, Linbro Park, Sandton, South Africa.
Cookies: Files stored on your device by your browser.
Device: Any device that can access the service (e.g., phone, laptop).
Personal Data: Information about an identified or identifiable person.
Service: The website and platforms operated by iDeliver.
Service Provider: Third parties assisting with service delivery.
Usage Data: Data collected automatically via use of the service.
You: The individual or entity using our services.

2. Personal Data We Collect

We may collect the following personal data:

Full name
Email address
Phone number
Delivery details
Usage and technical data

3. How We Use Personal Data

We use your data to:

Provide and manage our services
Communicate with you
Process and fulfill orders
Send marketing content (with consent)
Ensure security and legal compliance

4. Cookies & Tracking

We use cookies and tracking technologies to improve your experience. Manage preferences in your browser.

5. Sharing of Personal Data

We share data only when necessary and with appropriate safeguards:

With service providers
Within our business group
During mergers or acquisitions
With your consent
For legal compliance

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

7. International Transfers

We may transfer data outside South Africa with proper legal safeguards in place.

8. Your Rights

You may:

Access or correct your personal data
Request deletion or restriction of processing
Withdraw consent
Lodge a complaint with the relevant authority

9. Data Security

We use security measures to protect your personal data, but no system is completely secure. We review and enhance our protections regularly.

10. Children’s Privacy

Our services are not intended for children under 13. If we learn we’ve collected data from a child, we’ll delete it promptly.

11. Third-Party Links

We are not responsible for the privacy practices of external websites linked to from our site. Please review their policies.

12. Changes to This Policy

We may update this policy from time to time. Check this page regularly. We’ll notify you of major changes via email or site notice.

13. Contact Us

If you have questions or concerns about this policy, contact us at:

Email: info@ideliver.co.za

Website: www.ideliver.co.za/contact